Refund Policy

We offer free returns and exchanges within 14 days of receiving your order. Your Coursers must be unworn and in the original packaging. Please try on shoes on carpeting or a rug as we cannot accept worn shoes.

Due to the complexities of international shipping, we are unable to provide a prepaid return label. But we will gladly exchange or refund your purchase as long as your Coursers are unworn and in the original packaging.

To initiate a return, please go here. We will provide a return shipping label. If you need assistance please contact our concierge at or 888-880-2565.