Shipping & Returns
We offer FREE EXPRESS SHIPPING via UPS 2nd Day Air. If your order is placed by Noon EST, Monday through Thursday, your order will ship out that day. If placed after noon or on a Friday, it will ship out the following business day.
We ship to most countries throughout the world via DHL Express. Choose your country from the bubble flag on the bottom left hand side of the website. If your country is not listed, please contact us at firstname.lastname@example.org and we will do our best to accommodate your needs.
"No Rules" Returns & Exchanges
We have a "No Rules" Return Policy for a full 60 days after purchase! We not only want you to try on your Coursers, we want you to experience them. Our shoes offer a one-of-a-kind fit, feeling and "ride". They will feel different than any other sneaker when you first try them on. Due to the nature of the construction, your Coursers will begin to mold to your feet after the first few wearings and become a custom fitted shoe just for you. They will get better and better the more you wear them. We're certain you'll love them but if you don't, you can return them for a full refund, no questions asked, worn or not, within 60 days. The only thing we ask is to give us your honest feedback - good and bad - so we can use that to make our next shoe even better. And of course we offer free exchanges for size or color for unworn shoes. To initiate a return or exchange, please go HERE. We will provide a prepaid return shipping label.
All of the "No Rules" rules apply except due to the complexities of international shipping, we are unable to provide a prepaid return label. But we will gladly exchange your unworn shoes or give you a "No Rules" refund within 60 days of your purchase.